Shifting financial realities are forcing hospitals to adopt new practices to keep the cash flowing.
In the wake of Health Insurance Exchanges (HIX) and other reforms, many patients with new coverage have limited familiarity with navigating the often-confusing healthcare financial environment. Others may be increasingly price sensitive or have difficulty paying high deductibles.
An informed patient is an engaged patient, and an engaged patient is likely to be more satisfied with their care experience – and satisfy their obligations.
So, how can you help accelerate patient payment, support financial decisions at the point of care, and ensure a more positive experience for patients?
, validate patient identity, assess a patient’s propensity to pay, and manage pre-authorizations/medical necessity – at or before the point of service.